Saturday, September 26, 2015
Saturday, September 19, 2015
20 Top Traits of Successful Property Managers
Over the past 23 years we have been able to observe many property managers. Some come and go, some are great, and some are… well, we won’t say here. The very top property managers, whether they work in multi-family or manage single family homes, all seem to exhibit some common traits. Ask yourself if you possess these traits, and if not, why. Many of these traits develop over time, some faster than others. In property management and life in general, there are basically two ways to learn. You can learn from your own mistakes, or learn from the mistakes of others. The latter way is preferable, a lot less painful and often way cheaper. How do you learn? Education and associations.
Soak up as much education as possible, and join your local apartment association or property management association. You best sources are to go straight to the National Association of Residential Property Managers (NARPM) www.narpm.org if you primarily manage single family homes, duplexes, tris and quads, or the Florida Apartment Association at www.faahq.org if you are in multi-family management. Once you get into these websites, you will find the contact information for the association that fits your needs. Until that time, here are some of the top traits we observe.
1. Top Property Managers continually get education.
2. Top Property Managers are cautious and paranoid.
3. Top Property Managers expect the best but are prepared for the worst.
4. Top Property Managers know when to deny an applicant and can spot the warning signs.
5. Top Property Managers can quickly and easily communicate with owners and residents.
6. Top Property Managers don’t rely on their memory.
7. Top Property Managers use checklists for all tasks from application to move-out.
8. Top Property Managers inspect regularly and proactively spot problems.
9. Top Property Managers embrace technology.
10. Top Property Managers abide by the “Golden Rule”.
11. Top Property Managers emotionally remove themselves from all situations and treat everything as a business.
12. Top Property Managers have complete control over the resident.
13. Top Property Managers have complete control over the property owner.
14. Top Property Managers refuse to manage below par properties.
15. Top Property Managers know when to “fold” and settle a matter to avoid litigation.
16. Top Property Managers get involved with their local property management council or committee.
17. Top Property Managers don’t just learn new ideas, they implement them.
18. Top Property Managers have a form or notice for almost everything.
19. Top Property Managers know that systems, policies, procedures and checklists are the key to success.
20. Top Property Managers call on more experienced property managers and their attorney when they are unsure of an action and always take advantage of free legal advice.
by Harry Heist, Attorney at Law
4020 Del Prado Blvd Unit B3 Cape Coral, FL 33904 | homeqwestrealty@gmail.com | O. 239.770.5429 www.homeqwest.com
HomeQwest Realty Group, LLC – SW Florida Homes and Houses for sale. Cape Coral Fl Homes and houses for rent or lease, SW Florida Land for sale, acreage and general Property Management and Real Estate Information
Friday, September 18, 2015
Thursday, September 17, 2015
Friday, September 4, 2015
What your email address says about you and your business.
What your email address says about you and your business.
For some, email is a means to an end. For others it’s their life
line for taking care of business. So when you sign up for an email address,
what does it say about you? Most people don’t seem to read into this but here's
the harsh truth: Whether you know it or not, some people judge you the moment
they see what comes after the "@" in your messages.
At the risk of flirting with internet snobbery, here is a
look at the place where ISPs and personalities meet.
@gmail: If you’re
using a gmail account this states that you are up-to-date with technology and
have decided to stick with the big boys. When technology changes you know that
Google will be right there with you, if not at the forefront. It’s free and
with Google chat, maps, calendar, drive, translator, voice and a great low rate
for extra cloud space, you’ve got all the tools you’ll need in one spot. Some
people don’t like the threaded email feature but once you figure out how it
works you’ll realize it makes sense to have a single conversation tied
together. Especially when you search through your archives to find that one
conversation you need again. You're most likely a Millennial (ages 18-34)/ Very
cool Generation Xer (35-49)
@yahoo: If you’re
using a gmail account this states you are somehow tied into an exterior Yahoo
product that will only work if you have a yahoo email account. Somewhat dated
but some people like the underdog role. Their interface is cluttered with pop
up and side ads and it’s very confusing to use it for business purposes. Yahoo
has a great web hosting package and software to boot but it requires a yahoo
email account to access them. Most people have Yahoo accounts, which they only
use as an address to provide on sites they expect to flood them with spam. You're
most likely a Generation Xer (35-49)
@mac/@icloud: Die
hard, die hard, and one more time for my friends in the back row, die
hard. You're a Mac'er for life.
Everything is right with the world when you're using an Apple product. You are
not part of the stuffy corporate structure. You kick back with your Vans and your
Mavi’s and glide through your work with ease and efficiency. All your gadgets
are synced. If you download a song (legally) on your cell, it's waiting for you
on your laptop/desktop. Same goes for any documents you work with. Computer
viruses you say? What's a virus? Virtually nonexistent in your luxurious world.
Oh look, there goes another unicorn. Aren't they so pretty? You are an
artist, a musician, a producer, a designer or an editor. Stay thirsty my
friends. You're most likely a Millennial
(ages 18-34)/ Very cool Generation Xer (35-49)
@hotmail: It was founded in 1996 as Hotmail and was
acquired by Microsoft in 1997 for an estimated $400 million and launched as MSN
Hotmail, later rebranded to Windows Live Hotmail. Now a days there’s nothing hot
about Hotmail. The word itself is pretentious. You probably work too much or completely
shut down when the word technology is uttered, or you too are pretentious. Hotmail is the 'Walking Dead' of email
addresses. It belongs in the email address graveyard with the likes of:
Excite.com, Lycos.com, usa.net, Netscape.net, Juno.com and Netzero.com. Demons be
gone! You're most definitely a Baby
Boomer (50+)/ Very fuddy duddy Generation Xer (35-49)
@outlook/@live:
Ah Microsoft. You are the horse before the car was introduced. You took us out
of the dark ages long ago and only lead in two categories today - WORD and
EXCEL. Your browser is a nightmare, your operating system, no matter which one
you pick, is like roller-skating with one wheel missing. If you’re using an
outlook/live email address, you were probably the king of your office back
in the day. Remember those days when MS-DOS and floppy disks were all the rage?
My how we laughed. Once again, if you’re using this format you’re most likely
tied into an external product that will only work if you use their dreaded
email service. Bummer. You're most
definitely a Baby Boomer (50+)/ Very fuddy duddy Generation Xer (35-49))
@comcast/@verizon: Okay.
You are getting very sleepy, only when I snap my finger will you awake. For
those of you that don't know, you need to know. Using an email address from any
cable or cell phone provider is not a good idea at all. Not because there are
no real beneficial extensions offered but because if you ever decide to change
providers, guess what? You lose all your emails and contacts. Whoosh, just like
that - gonzo! Don't do it. You're most definitely a Baby Boomer (50+)
@aol: Nostalgic: adjective - experiencing or
exhibiting nostalgia, a sentimental or wistful yearning for the happiness felt
in a former place, time, or situation. You've probably had the same e-mail
address since 1999. You also might be in your sixties. If you send an e-mail
from an aol account, the recipient is likely to expect it to be spam, a forward
of some thoroughly debunked conspiracy theory or pictures of kittens. I get the
sense that people with aol addresses have just been too lazy to upgrade or are
just stuck in a time warp. I always do a double take when I see them because I can’t
believe it’s still in use. It's like seeing someone walking around wearing a Member’s
Only jacket. Get off my lawn you darn whipper snappers! You're most definitely a Baby Boomer (50+)
@owndomain: Finally the last of the bunch. You’ve decided
to take no allegiance to any established Fortune 500 company's free email
services. You have a good chance of being skilled and capable around technology.
You’re telling the word that this is my
email address, I own it and no one else outside of my company can use it. You
mean business damn it. But behind the scenes we all know that you’re tied into
your web hosting service who offers domain names and email addresses and are
paying extra money for it. Sorry, it doesn’t mean you’re a force to be reckoned
with. It just means you have extra scratch to play with. Don’t get me wrong,
having your business name be the leader is a plus because the personal names
before it will always change. Kudo’s for having extra scratch. You're most likely
a Generation Xer (35-49)
One more final note: If
someone tells you’re their email address is www.clueless@blank.com please, don’t let
this person touch a computer ever again.
4020 Del Prado Blvd Unit B3 Cape Coral, FL 33904 | homeqwestrealty@gmail.com | O. 239.770.5429 www.homeqwest.com
HomeQwest Realty Group, LLC – SW Florida Homes and Houses for sale. Cape Coral Fl Homes and houses for rent or lease, SW Florida Land for sale, acreage and general Property Management and Real Estate Information
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